"SALES - MASTERING THE GAME"

Program Overview

Everybody makes a living by selling someone something…knowing what, why, how and when your “client” wants to buy is the secret to making that sale successful, and the first step to keeping that customer satisfied.

Oxygen ME has developed a practical and workable Selling Skills Program that will provide sales people with the key to a proven, results oriented, effective selling approach and successful selling techniques.

New sales concepts and selling methods are continually developing. “SALES – MASTERING THE GAME” is a new program that uses the latest in sales concepts to take participants through the steps of conducting a sales call and through essential sales processes to help achieve a win-win situation for both the sales person and the client. It will teach how to initiate and maintain a relationship with customers and how to develop that relationship into a long term business partnership.

Program participants will learn proven selling techniques that promote offering a “business solution” instead of simply selling a product or a service.

Program Objectives

During the program, participants will learn :

How to accurately assess customer needs
The basics of Effective Selling
How to close the Sale
How to be an effective member of a Sales Team
Mastering the art of “cold” calls
How to sell the way your customer buys
Telephone sales skills
How to find new customers
How do deal with a negative response

Promoting your product/service as a business solution the customer needs
Proven sales “Tips” from experienced professionals
How to communicate as a “problem solver”

Course Outline

Communication

Enhance your questioning and listening skills
Learn techniques of how to get a "YES"
How to get your point across without the waffle
How to use body language and non-verbal communication to your advantage
How to build effortless rapport with your prospects

Personal Presentation & Development

Making a positive first impression
Dressing for success
Telephone Etiquette

Sales Techniques

Selling yourself before selling your product/service
Cold calling
Finding and building new markets
Presenting a business solution
How to be a problem solver
How to close a sale effectively
The importance of after-sales service
Building trust and lasting relationships
Different techniques for different situations

Who Should Attend

Anyone that is new to a sales role
Anyone that wants to start a career in sales
Sales people who feel they need refresher training to modify their technique, refocus and improve their results.

Course Location

Courses will be conducted at Oxygen Training Centre – Block #12, Office G08 Knowledge Village.

Duration

3 (three) days -